Home > SharePoint 2010, SharePoint Administration > SharePoint 2010: Fixing Office Web Apps Error: “PowerPoint Web App cannot open this presentation for viewing because of an unexpected error. To view this presentation, open it in Microsoft PowerPoint”
  1. Tim
    May 27, 2015 at 6:38 pm

    How do I check the permissions on the database to make sure the Service Account has proper permissions?

    • May 27, 2015 at 10:34 pm

      Hi Tim

      If you have access to your SQL Server that hosts your SharePoint content databases, open up SQL Server Mangement Studio and find the content database that hosts the site collection that is having problems opening up PowerPoint or Excel Office Web Apps. Make sure the account that runs the service application pool has the correct permissions in that database. Expand the database, select security, users, and make sure that service account is listed.

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